We want you to be satisfied with your purchase. If your order does not meet expectations, our return and refund policy applies as follows:
1. Eligibility for Returns
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Returns are accepted only for items that are defective, damaged, or incorrect.
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Items must be unused, in their original condition, and in the original packaging.
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Requests for return must be made within 7 days of receiving your order.
2. Return Process
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Contact us at [email protected] with your order details and reason for return.
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Our team will provide instructions for returning the item.
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Customers are responsible for returning the product unless it was delivered damaged or incorrect.
3. Refunds
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Once the returned product is inspected and approved, a refund will be processed.
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Refunds are made in the original payment method (cash on delivery refund will be arranged upon return acceptance).
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Refund processing may take 7–10 business days after confirmation.
4. Exchanges
If you prefer a replacement instead of a refund, we will arrange an exchange for the same or similar product (subject to availability).